Integrating Semantic Web and Language Technologies to Improve the Online Public Administrations Services
In this paper, we describe how domain ontologies are used in a dialogue system guiding the user to access web public administration contents. The current implementation of the system supports speech (through the telephone) and text mode in different languages (English, Spanish, Catalan and Italian).
Gatius, M., González, M., Militello, S., and Hernández, P. 2006. Integrating semantic web and language technologies to improve the online public administrations services. In Proceedings of the 15th International Conference on World Wide Web (Edinburgh, Scotland, May 23 - 26, 2006). WWW '06. ACM Press, New York, NY, 847-848.
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